Terms of Service

Last updated: September 24, 2026

Effective date: September 24, 2026.

1. The store and these terms

The seller is Chams Cheats, USA. These terms cover purchases and use of our customer accounts and support tools. Please read the product description and our Shipping Policy, Refund Policy and Privacy Policy before ordering. Contact us through the Support Center or at admin@chamscheats.com.

2. Your account

Provide accurate account and delivery information. Keep your password, license keys and account recovery information private. Contact support promptly if you suspect unauthorized access. Do not attempt to access another customer's information, interfere with payments or delivery, or bypass account security.

3. Products and compatibility

Check the selected product, variant, license duration, system requirements and stock before paying. Software licenses and physical hardware have different delivery processes. Product status information is available on the Status page. A current status does not guarantee that software will remain compatible with future game, operating-system or platform updates.

4. Prices, discounts and payment

The checkout displays the merchandise price, applicable discounts, processing fee, shipping charge and order total before payment. The current processing fee is 5% of the merchandise amount after discounts; it excludes shipping. NOWPayments crypto orders currently receive a 10% merchandise discount after any coupon and before the processing fee. We do not currently add a separate sales-tax or VAT charge at checkout. The 5% processing fee is not a sales-tax or VAT charge. This describes checkout charges and does not represent that a purchase is legally tax-exempt.

Use a payment method you are authorized to use. Opening a payment page or returning to the store does not by itself confirm payment. Payment confirmation and any necessary order checks must complete before fulfillment. Do not send a second payment for the same purchase without checking the order status or contacting support.

5. Digital delivery and licenses

For fulfilled digital orders, available keys, product access or delivery instructions appear in the customer account. Keep the receipt and order number for support. If payment is confirmed but delivery is missing, contact support with the order number and payment reference; do not send passwords or card details.

Use software and license keys within the product's stated license conditions. Buying access does not transfer ownership of the software or authorize redistribution of private downloads. Any reseller permissions must come from the applicable reseller agreement or express authorization.

6. Hardware delivery

Physical orders use the shipping method and address selected at checkout. Rates and delivery estimates are in the Shipping Policy. Contact support promptly if the address needs correction or a shipment is delayed, missing or damaged. A payment receipt is not confirmation that a parcel has shipped.

7. Cancellations, faults and refunds

Digital purchases are non-refundable unless we approve a refund for a defective product or applicable law requires one. Hardware purchases do not qualify for change-of-mind refunds, and voluntary cancellations and returns are not accepted once a tracking number has been provided. Confirmed defective hardware is replaced by reshipping a product without requiring the defective item to be returned. We offer no separate or extended hardware warranty beyond that replacement policy.

The Refund Policy explains defect reports, replacements, shipping delays and any approved or legally required refunds. Include your order number, the issue and relevant evidence when contacting support. Nothing in these terms or our other policies removes consumer rights, warranties or remedies that cannot lawfully be excluded. A tracking number alone does not establish dispatch or delivery, or remove applicable delay/cancellation rights.

8. Third-party services and acceptable use

Games, payment providers and other third-party services have their own terms. Software that interacts with a game or platform may lead to restrictions or account enforcement by that provider. No promise of permanent undetected operation or freedom from account bans is made. Review the applicable platform rules before using a product. Do not use our site, products or support tools for unlawful activity, fraud, unauthorized access or distribution that violates another party's rights.

9. Support and account restrictions

Support is available through the Support Center and admin@chamscheats.com. Include the order number and a description of the problem. We may restrict access where reasonably necessary to investigate fraud, protect account security or address misuse, subject to applicable law. Contact support to request a review. An account restriction does not remove any refund or other remedy you are legally entitled to receive.

10. Updates and contact

We will identify the publication date when these terms change. Changes do not retrospectively alter the terms of an existing purchase except where required by law or separately agreed. Questions about a purchase or these terms can be sent through the Support Center or to admin@chamscheats.com.